UK_244 - Europe Mystery Shopping Research: English Language Courses for Young Learners - AWARD

British Council · awarded 26 July 2024

£65k Award value £64,999
1 Supplier Size not recorded
25 Nov 2024 Runs until from 26 Jul 2024

Who

BuyerBritish Council Warsaw
Supplier Edified
Categoryservices
ClassificationMarket research services CPV 79310000
Notice published26 July 2024

What it is for

The overarching objective of this research is to find out how the potential British Council customers perceive the British Council and its key competitors when exploring face-to-face (in-centre) English language learning options and contacting course providers via different channels. The focus will be on face-to-face (in-centre) English language courses for children (Young Learners) - reviewing the customer journey, price and product information, information about classes - e.g. the number of students in a class, length of the class etc., schedules, and learning materials offered.

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1 award on file, worth £65k.

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