ITSM Tool
ADVISORY, CONCILIATION AND ARBITRATION SERVICE · awarded 8 July 2024
£400k
Award value
£400,000
1
Supplier
Recorded as a small or medium-sized business
14 Jul 2028
Runs until
from 15 Jul 2024
Who
| Buyer | ADVISORY, CONCILIATION AND ARBITRATION SERVICE LONDON |
|---|---|
| Supplier |
HALO SERVICE SOLUTIONS LTD |
| Category | services |
| Classification | Software package and information systems CPV 48000000 |
| Notice published | 29 July 2024 |
What it is for
ITSM tool to improve customer service and user request management,
Read the original award notice on Contracts Finder →
Other contracts from this buyer
17 awards on file, worth £2.8m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 31 Mar 2025 | iTrent HR & PayrollEngland | ADVISORY, CONCILIATION AND ARBITRATION SERVICE | MHR International UK Ltd | £526k |
| 21 Nov 2025 | Secondary Backup SolutionEngland | ADVISORY, CONCILIATION AND ARBITRATION SERVICE | Softcat PLC | £505k |
| 8 Jul 2024 | ITSM Tool | ADVISORY, CONCILIATION AND ARBITRATION SERVICE | HALO SERVICE SOLUTIONS LTD | £400k |
| 17 Oct 2025 | Lenovo ThinkPad T14s 2-in-1 G1 requirementEngland | ADVISORY, CONCILIATION AND ARBITRATION SERVICE | CENTERPRISE INTERNATIONAL LTD | £312k |
| 6 Nov 2025 | Finance & Accounting SystemEngland | ADVISORY, CONCILIATION AND ARBITRATION SERVICE | IRIS Software Group | £179k |
Everything ADVISORY, CONCILIATION AND ARBITRATION SERVICE has awarded →
Other contracts won by this supplier
15 awards on file, worth £2.7m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 16 Dec 2024 | Information Technology Service Management (ITSM)West Midlands | Wolverhampton City Council | Halo Service Solutions Ltd | £425k |
| 8 Jul 2024 | ITSM Tool | ADVISORY, CONCILIATION AND ARBITRATION SERVICE | HALO SERVICE SOLUTIONS LTD | £400k |
| 26 Mar 2025 | ITSM | UK EXPORT FINANCE | Halo Service Solutions | £327k |
| 5 Sep 2025 | Provision of CCS ITSM ToolingNorth East | Crown Commercial Service | HALO SERVICE SOLUTIONS LTD | £274k |
| 10 Nov 2015 | IT Service managementSouth East | MOAT HOMES LIMITED | Halo Service Solutions Ltd | £263k |