ESHT & Sussex ICS Patient Portal
East Sussex Healthcare NHS Trust · awarded 8 April 2025
Who
| Buyer | East Sussex Healthcare NHS Trust Saint Leonards-on-sea |
|---|---|
| Supplier |
Patients Know Best Limited |
| Category | services |
| Classification | Industry specific software package CPV 48100000 |
| Notice published | 8 April 2025 |
What it is for
The Trusts within Sussex ICS have procured Patients Know Best (PKB), which is branded My Health and Care Record (MHCR) in Sussex. It is governed by the Our Care Connected programme responsible for implementation across Sussex NHS Trusts. This is a collaborative programme between the Trusts in Sussex. MHCR currently provides patients with next day access to their blood test results (1 million per week). In addition, it is available to all acute patients on a planned care pathway to support their waiting and inform them about resources available to them. MHCR reduces patient calls to the trusts and provides information about waiting times. It also sends appointment letters to patients digitally and reduces postage and SMS costs by sending notifications via the NHS App.
Read the original award notice on Contracts Finder →
Other contracts from this buyer
72 awards on file, worth £82.0m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 31 Mar 2025 | Acute Electronic Patient Record (EPR) Procurement | East Sussex Healthcare NHS Trust | INSIGHT DIRECT (UK) LTD | £20.2m |
| 24 Jun 2025 | Salary Sacrifice Vehicle Scheme | East Sussex Healthcare NHS Trust | Northumbria Healthcare NHS Foundation… | £12.0m |
| 3 Jul 2024 | Sussex CoIN Community of Interest Network | East Sussex Healthcare NHS Trust | BRITISH TELECOMMUNICATIONS PUBLIC… | £7.8m |
| 3 Jul 2024 | Sussex CoIN Community of Interest Network | East Sussex Healthcare NHS Trust | BRITISH TELECOMMUNICATIONS PUBLIC… | £7.8m |
| 27 Mar 2024 | Electronic Document Management System (EDMS) | East Sussex Healthcare NHS Trust | Mizaic Ltd | £3.2m |
Everything East Sussex Healthcare NHS Trust has awarded →
Other contracts won by this supplier
4 awards on file, worth £2.6m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 1 Apr 2025 | UHSussex Patients Know Best Patient Portal | University Hospitals Sussex NHS Foundation… | Patients Know Best Limited | £1.2m |
| 1 Mar 2025 | Digital Patient PortalYorkshire and the Humber | HULL UNIVERSITY TEACHING HOSPITALS NHS TRUST | Patients Know Best | £670k |
| 8 Apr 2025 | ESHT & Sussex ICS Patient Portal | East Sussex Healthcare NHS Trust | Patients Know Best Limited | £487k |
| 1 Mar 2026 | HPFT - Patient Experience Portal | Hertfordshire Partnership Foundation NHS Trust | Patients Know Best Limited | £270k |