Goto Assist Remote Support
Isle of Wight Council · awarded 27 February 2020 · delivered in South East
£54k
Award value
£53,915
1
Supplier
Recorded as a large business
2 Mar 2028
Runs until
from 28 Feb 2020
Who
| Buyer | Isle of Wight Council Newport |
|---|---|
| Supplier |
Phoenix |
| Category | services |
| Classification | Software package and information systems CPV 48000000 |
| Notice published | 25 March 2025 |
What it is for
Enables ICT staff to access and control remote computers and other internet-connected devices in order to provide technical support as an alternative and backup method to the primary toolset. Additional information: Value set out describes the whole life cost from 28 February 2020 until 02 March 2025 (£25,421.34) informally and then 03 March 2025 - 02 March 2028 (£28,494.18) Non Compliance approved internally. Whole life cost £53,915.52.
Read the original award notice on Contracts Finder →
Other contracts from this buyer
130 awards on file, worth £35.6m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 1 Feb 2025 | Insurances for Isle of Wight CouncilSouth East | Isle of Wight Council | TRAVELERS INSURANCE COMPANY LIMITED +2 | £6.0m |
| 13 May 2026 | Microsoft Enterprise ContractsSouth East | Isle of Wight Council | Phoenix Software Ltd | £2.1m |
| 11 Jul 2024 | Sandown Town Hall RefurbishmentSouth East | Isle of Wight Council | MCM Construction Ltd | £2.0m |
| 30 May 2023 | ICT - Microsoft Licences (Microsoft Enterprise Agreement) via CCS Microsoft Aggregation…South East | Isle of Wight Council | Phoenix Software Ltd | £1.7m |
| 30 May 2023 | ICT - Microsoft Licences (Microsoft Enterprise Agreement) via CCS Microsoft Aggregation…South East | Isle of Wight Council | Phoenix Software Ltd | £1.7m |
Everything Isle of Wight Council has awarded →
Other contracts won by this supplier
3 awards on file, worth £163k.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 19 Dec 2024 | 065-IT-24Yorkshire and the Humber | West Yorkshire Combined Authority | PHOENIX LIMITED | £58k |
| 27 Feb 2020 | Goto Assist Remote SupportSouth East | Isle of Wight Council | Phoenix | £54k |
| 3 Jul 2025 | Endpoint ProtectionEast of England | ESSEX COUNTY COUNCIL | Phoenix Limited | £51k |