Integrated Multi Channel Customer Contact and Resource Management Solution

South Yorkshire Police Headquarters · awarded 1 November 2024 · delivered in Yorkshire and the Humber

£13.9m Award value £13,916,000
1 Supplier Recorded as a large business
30 Nov 2032 Runs until from 1 Dec 2024

Who

BuyerSouth Yorkshire Police Headquarters SHEFFIELD
Supplier SOPRA STERIA LIMITED
Categoryservices
ClassificationSoftware package and information systems CPV 48000000
Notice published21 January 2025

What it is for

The system underpins the critical functions of the Force Control Room enabling the public to contact the force in both emergency and non-emergency situations. As well providing contact management channels for the public the system also enables internal force communications with officers via Airwave radio technology and provides resource management capabilities for officers/vehicles, officer safety features are also built into this technology.

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