His Majesty's Courts and Tribunals Service (HMCTS) Service Centre Technology - Work Force Management (WFM) Solution
Ministry of Justice · awarded 6 November 2024
£1.8m
Award value
£1,845,233
1
Supplier
Recorded as a small or medium-sized business
31 Oct 2028
Runs until
from 1 Nov 2024
Who
| Buyer | Ministry of Justice London |
|---|---|
| Supplier |
NICE Systems UK Ltd |
| Category | services |
| Classification | Telecommunications network CPV 32412100 |
| Notice published | 15 November 2024 |
What it is for
A Contact Centre as a Service (CCaaS) solution for use within the Courts and Tribunals Service Centres.
Read the original award notice on Contracts Finder →
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|---|---|---|---|---|
| 7 Jan 2025 | Call Off Contract for Workforce Solutions Framework (RM6288) | Ministry of Justice | Alexander Mann Solutions | £1.4bn |
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Everything Ministry of Justice has awarded →
Other contracts won by this supplier
3 awards on file, worth £4.1m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 6 Nov 2024 | His Majesty's Courts and Tribunals Service (HMCTS) Service Centre Technology - Work Force… | Ministry of Justice | NICE Systems UK Ltd | £1.8m |
| 8 Nov 2024 | WP DEMS | South West Police Procurement Service | NICE Systems UK Ltd | £1.1m |
| 11 Dec 2024 | Digital Evidence Management SystemEast Midlands | THE POLICE AND CRIME COMMISSIONER FOR… | NICE Systems UK Ltd | £1.1m |