CITB Voice of the Customer Platform and Support Services
Construction Industry Training Board · awarded 22 October 2024
£349k
Award value
£348,650
1
Supplier
Recorded as a large business
3 Nov 2028
Runs until
from 4 Nov 2024
Who
| Buyer | Construction Industry Training Board King's Lynn |
|---|---|
| Supplier |
Qualtrics Ireland Limited |
| Category | services |
| Classification | IT services: consulting, software development, Internet and support CPV 72000000 |
| Notice published | 15 November 2024 |
What it is for
CITB have a requirement for a 'Voice of the Customer' (VoC) platform and support services to enable 360 view of customer feedback, pain points and friction of CITB services to increase lifetime value. A VoC platform will deliver a single platform end to end solution with no 3rd party applications to meet the strategic goals of CITB.
Read the original award notice on Contracts Finder →
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|---|---|---|---|---|
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Everything Construction Industry Training Board has awarded →
Other contracts won by this supplier
1 award on file, worth £349k.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 22 Oct 2024 | CITB Voice of the Customer Platform and Support Services | Construction Industry Training Board | Qualtrics Ireland Limited | £349k |