Ministry of Justice (MoJ) HMCTS CCaaS Contract
Ministry of Justice · awarded 7 November 2024
£6.3m
Award value
£6,300,000
1
Supplier
Recorded as a small or medium-sized business
31 Mar 2028
Runs until
from 1 Apr 2025
Who
| Buyer | Ministry of Justice London |
|---|---|
| Supplier |
8x8 UK Limited |
| Category | services |
| Classification | Telecommunication services except telephone and data transmission services CPV 64220000 |
| Notice published | 18 November 2024 |
What it is for
The provision of Contact Centre as a Service (CCaaS) for HMCTS
Read the original award notice on Contracts Finder →
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1108 awards on file, worth £13.2bn.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 7 Jan 2025 | Call Off Contract for Workforce Solutions Framework (RM6288) | Ministry of Justice | Alexander Mann Solutions | £1.4bn |
| 5 Jul 1998 | HMP Forest BankNorth West | Ministry of Justice | Sodexo Limited | £1.0bn |
| 29 Jun 2010 | HMP ThamesideLondon | Ministry of Justice | BWP Project Services Limited | £937.0m |
| 15 Dec 2025 | Provision of Prisoner and Non-Prisoner Food | Ministry of Justice | BFS GROUP LIMITED | £826.7m |
| 29 Mar 2022 | Accelerated Houseblock Delivery Programme - FAC-1 | Ministry of Justice | Wates Construction Ltd +1 | £506.0m |
Everything Ministry of Justice has awarded →
Other contracts won by this supplier
16 awards on file, worth £12.9m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 7 Nov 2024 | Ministry of Justice (MoJ) HMCTS CCaaS Contract | Ministry of Justice | 8x8 UK Limited | £6.3m |
| 2 Feb 2026 | Cloud Contact Centre | Office for National Statistics | 8x8 Uk Limited | £1.6m |
| 3 May 2023 | YPO - 001172 Multichannel Communications | Yorkshire Purchasing Organisation | 8X8 UK LIMITED +1 | £844k |
| 24 Apr 2025 | IBCA Contact Centre Communications Platform (8x8) | Cabinet Office | 8x8 UK Limited | £700k |
| 17 Feb 2025 | Corporate Cloud TelephonyEngland | Sefton Council | 8x8 UK Ltd | £634k |