GMCA 1262 IT Service Management Tool
Greater Manchester Combined Authority · awarded 4 November 2024 · delivered in England
£72k
Award value
£72,264
1
Supplier
Recorded as a small or medium-sized business
22 Nov 2025
Runs until
from 23 Nov 2024
Who
| Buyer | Greater Manchester Combined Authority Manchester |
|---|---|
| Supplier |
Hornbill Technologies Limited |
| Category | services |
| Classification | Software package and information systems CPV 48000000 |
| Notice published | 4 November 2024 |
What it is for
We are looking to review the current service desk solution to understand if the software will deliver what we are looking for, we are undertaking a requirement gathering on needs from a user perspective. Need for the contract is required due to the ongoing service desk review
Read the original award notice on Contracts Finder →
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|---|---|---|---|---|
| 1 Jul 2025 | GMCA 1147 Biowaste treatment frameworkEngland | Greater Manchester Combined Authority | Biffa Waste Services Ltd +5 | £17.5m |
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| 20 Aug 2024 | GMCA 1086 GM Digital Improvement ProgrammeEngland | Greater Manchester Combined Authority | Accenture (UK) Ltd +1 | £7.8m |
Everything Greater Manchester Combined Authority has awarded →
Other contracts won by this supplier
4 awards on file, worth £419k.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 18 Oct 2024 | Cloud Based IT systemEngland | London Borough of Merton | Hornbill Technologies Limited | £213k |
| 19 Sep 2024 | Hornbill Subscription and MaintenanceLondon | Financial Ombudsman Service | Hornbill Technologies Limited | £112k |
| 4 Nov 2024 | GMCA 1262 IT Service Management ToolEngland | Greater Manchester Combined Authority | Hornbill Technologies Limited | £72k |
| 19 Dec 2024 | Digital Support Software - Hornbill | CHELMSFORD CITY COUNCIL | Hornbill Technologies Limited | £22k |