NHS 111: NHS Managed Services Telephony Infrastructure (Lot B)

NHS Commissioning Board · awarded 25 January 2022

£67.0m Award value £67,016,950
1 Supplier Size not recorded
31 Mar 2025 Runs until from 1 Apr 2022

Who

BuyerNHS Commissioning Board Leeds
Supplier WAVENET LIMITED
Categoryservices
ClassificationTelecommunications network CPV 32412100
Notice published25 September 2024

What it is for

Cloud Telephony Services - Services and functionality to manage and route calls to contact-centre agents, without the need for any locally installed hardware. NHS England (NHSE) has procured these services to be available for use by Integrated Urgent Care (IUC) providers that respond to calls to the 111 number to ensure an equal standard of telephony services are available to them. This is a three (3) year contract with the option to extend for a further two (2) + two (2) years.

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Other contracts from this buyer

1 award on file, worth £67.0m.

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41 awards on file, worth £78.6m.

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