CEFAS22-58 Contract renewal for global risk management services

Cefas · awarded 28 June 2023

Who

Buyer	Cefas Lowestoft
Supplier	International SOS Assistance (UK) Ltd (Cefas DA)
Category	services
Classification	Travel services CPV 63515000
Notice published	17 July 2024

What it is for

Contract renewal to provide Cefas with continued services for a robust framework of services to support our global travel risk mitigation solutions. As part of our core specification, the Contractor will: 1. Work with our chosen Travel Management Company (TMC) to obtain details of all planned travel and travellers. Use this information to tailor a comprehensive pre-travel, country-specific information pack providing details of relevance to the destination, and any en-route stopovers, including general travel advice, cultural/religious awareness and identification of main hazards and risks, including those of a medical and security nature. Risk mitigation measures will be identified, for example indicating the recommended vaccinations as well as highlighting necessary measures to address security threats, with the aim of managing associated travel risks. We would expect the successful Tenderer to draw from their own central team of experts, using local knowledge via in-country personnel as well as from established providers (e.g. FCDO) to build an information package. 2. Provide a downloadable App that is suitable for iOS. This App will provide access to all of the services offered but will have a simple front page that holds the critical information and contact methods for our travellers, providing unlimited support for pre-travel briefings and advice by phone and regular updates to the App and portal, with country-specific information and risk identification.

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