omnichannel contact centre solution for Oxfordshire County Council
Oxfordshire County Council · awarded 23 August 2024
£657k
Award value
£657,308
1
Supplier
Recorded as a large business
28 Aug 2027
Runs until
from 29 Aug 2024
Who
| Buyer | Oxfordshire County Council Oxford |
|---|---|
| Supplier |
Zoom Video Communications, Inc |
| Category | services |
| Classification | Software package and information systems CPV 48000000 |
| Notice published | 18 September 2024 |
What it is for
Oxfordshire County Council as part of its Customer Engagement strategy is seeking to procure an omnichannel contact centre solution
Read the original award notice on Contracts Finder →
Other contracts from this buyer
148 awards on file, worth £1.1bn.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 20 Mar 2025 | Oxfordshire County Council Highway Maintenance Contract | Oxfordshire County Council | Milestone Infrastructure Limited | £840.0m |
| 8 Sep 2025 | OXLEVI - EV Charging InfrastructureEngland | Oxfordshire County Council | Connected Kerb Ltd | £95.0m |
| 30 Jun 2025 | Supported Transport Dynamic Purchasing Solution (DPS) 2023England | Oxfordshire County Council | see website | £27.7m |
| 31 Mar 2025 | Supported Transport Dynamic Purchasing Solution (DPS) 2023England | Oxfordshire County Council | Oxfordshire County Council | £14.8m |
| 31 Dec 2024 | Supported Transport Dynamic Purchasing Solution (DPS) 2023North East | Oxfordshire County Council | Full list of awards published:… | £11.9m |
Everything Oxfordshire County Council has awarded →
Other contracts won by this supplier
5 awards on file, worth £3.0m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 17 Jan 2023 | UK SBS DDaT22551 Video Conferencing Requirement | UK SHARED BUSINESS SERVICES LIMITED | Zoom Video Communications, Inc. | £2.3m |
| 23 Aug 2024 | omnichannel contact centre solution for Oxfordshire County Council | Oxfordshire County Council | Zoom Video Communications, Inc | £657k |
| 2 Dec 2024 | Video Conferencing Licences | United Kingdom Atomic Energy Authority | Zoom Video Communications, Inc | £64k |
| 24 Sep 2024 | Zoom One for Education School and Campus Annual | University Of The West Of England | Zoom Video Communications Inc | £21k |
| 12 Dec 2022 | Zoom (Information System) | Government Legal Department | Zoom Video Communications Inc. | £12k |