Storm Cloud Contact Centre
Sheffield City Council · awarded 4 August 2026 · delivered in Yorkshire and the Humber
£3.1m
Award value
£3,087,966
1
Supplier
Recorded as a large business
31 Jul 2029
Runs until
from 1 Aug 2026
Who
| Buyer | Sheffield City Council Sheffield |
|---|---|
| Supplier |
Content Guru Ltd |
| Category | services |
| Classification | Software package and information systems CPV 48000000 |
| Notice published | 4 August 2026 |
What it is for
Provision of a Cloud based 2 way Omni-Channel Contact Centre solution, Artificial Intelligence and capability to integrate with third party systems via Rest APIs.
Read the original award notice on Contracts Finder →
Other contracts from this buyer
279 awards on file, worth £1.7bn.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 30 Sep 2024 | Sheffield Care & Wellbeing Service - Home Care | Sheffield City Council | Be Caring Limited +13 | £682.5m |
| 12 Aug 2024 | Tender for the Provision of Sport and Leisure Services in SheffieldYorkshire and the Humber | Sheffield City Council | Sport and Leisure Management | £378.0m |
| 15 Feb 2024 | Tender for the Operation of the Utilita Arena, SheffieldYorkshire and the Humber | Sheffield City Council | SMG UK Ltd t/a ASM Global | £310.0m |
| 10 Sep 2025 | HOM PITCHED ROOFING PROGRAMME 2024-2029Yorkshire and the Humber | Sheffield City Council | RE:GEN Group Ltd | £42.4m |
| 28 Aug 2025 | CAPITAL DELIVERY SERVICE CAPITAL PROGRAMME DELIVERY PARTNER 2025 - 2030Yorkshire and the Humber | Sheffield City Council | Turner & Townsend Limited | £25.0m |
Everything Sheffield City Council has awarded →
Other contracts won by this supplier
4 awards on file, worth £5.0m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 4 Aug 2026 | Storm Cloud Contact CentreYorkshire and the Humber | Sheffield City Council | Content Guru Ltd | £3.1m |
| 28 Nov 2024 | LAS 111 PRM ServicesLondon | London Ambulance Service NHS Trust | Content Guru Limited | £1.3m |
| 18 Dec 2024 | Contact Centre Telephony Platform | Southampton City Council | Content Guru Limited | £549k |
| 7 Mar 2025 | Provision of Digital Audio RecordingNorth East | Northumbria Police | Content Guru Limited | £107k |