Provision of Contact Centre Solution
TEES ESK AND WEAR VALLEYS NHS FOUNDATION TRUST · awarded 22 May 2026 · delivered in North East
£227k
Award value
£226,800
1
Supplier
Recorded as a large business
26 May 2029
Runs until
from 27 May 2026
Who
| Buyer | TEES ESK AND WEAR VALLEYS NHS FOUNDATION TRUST DARLINGTON |
|---|---|
| Supplier |
British Telecommunications PLC |
| Category | services |
| Classification | Telecommunications system CPV 32524000 |
| Notice published | 10 June 2026 |
What it is for
Provision of Cloud based contact centre covering two services - Crisis and Information. Includes Voice SIP, Agents, Administrators and Call Storage.
Read the original award notice on Contracts Finder →
Other contracts from this buyer
35 awards on file, worth £13.4m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 13 Feb 2025 | Refurbishment of Jesmond HouseNorth East | TEES ESK AND WEAR VALLEYS NHS FOUNDATION TRUST | Meldrum Construction Services Ltd | £2.1m |
| 6 May 2025 | Provision of Managed Print ServiceNorth East | TEES ESK AND WEAR VALLEYS NHS FOUNDATION TRUST | Altodigital Networks Limited | £1.5m |
| 28 Jul 2025 | Provision of Delivered Ready Prepared MealsNorth East | TEES ESK AND WEAR VALLEYS NHS FOUNDATION TRUST | APETITO (U K) LTD | £1.4m |
| 19 Mar 2026 | Network ELANorth East | TEES ESK AND WEAR VALLEYS NHS FOUNDATION TRUST | British Telecommunications | £1.4m |
| 28 Jul 2025 | GB Solar EnergyNorth East | TEES ESK AND WEAR VALLEYS NHS FOUNDATION TRUST | Constellia Public Ltd | £1.2m |
Everything TEES ESK AND WEAR VALLEYS NHS FOUNDATION TRUST has awarded →
Other contracts won by this supplier
119 awards on file, worth £6.1bn.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 13 Dec 2022 | Mobile Voice and Data Services | Crown Commercial Service | Abzorb Systems Ltd +9 | £2.5bn |
| 22 Nov 2024 | ESMCP - Mobile Services Agreement for the Emergency Services NetworkNorth East | Home Office | EE Ltd +1 | £1.3bn |
| 28 Jun 2024 | GIS Programme - Cross-Regional Supplier Framework (Type C)) | British Telecommunications plc | British Telecommunications plc | £800.0m |
| 28 Jun 2024 | GIS Programme - Cross-Regional Supplier Framework (Type C)) | British Telecommunications plc | British Telecommunications plc | £288.8m |
| 28 Jun 2024 | GIS Programme - Cross-Regional Supplier Framework (Type C)) | British Telecommunications plc | British Telecommunications plc | £288.8m |