Provision of Contact Centre as a Service Next Generation
Government Commercial Agency · awarded 1 April 2026 · delivered in North East
£3.1m
Award value
£3,136,949
1
Supplier
Recorded as a large business
31 Mar 2029
Runs until
from 1 Apr 2026
Who
| Buyer | Government Commercial Agency Liverpool |
|---|---|
| Supplier |
VODAFONE LIMITED |
| Category | goods |
| Classification | Information technology services CPV 72222300 |
| Notice published | 6 May 2026 |
What it is for
Requirement for fully managed and featured Cloud Contract Centre voice services
Read the original award notice on Contracts Finder →
Other contracts from this buyer
85 awards on file, worth £14.8bn.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 21 Apr 2023 | Offsite Construction Solutions - Lots 1, 2, 3 & 4 extension | Government Commercial Agency | — | £9.5bn |
| 1 Oct 2021 | Construction Professional Services | Government Commercial Agency | — | £1.7bn |
| 1 Oct 2021 | Construction Professional Services | GOVERNMENT COMMERCIAL AGENCY | — | £1.7bn |
| 6 Oct 2021 | Tail Spend Solution | Government Commercial Agency | — | £1.0bn |
| 27 Jul 2021 | Estate Management Services Lot 1 Modification | Government Commercial Agency | — | £500.0m |
Everything Government Commercial Agency has awarded →
Other contracts won by this supplier
112 awards on file, worth £3.0bn.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 13 Dec 2022 | Mobile Voice and Data Services | Crown Commercial Service | Abzorb Systems Ltd +9 | £2.5bn |
| 23 Sep 2025 | WAN Services | Ministry of Justice | Vodafone Limited | £163.0m |
| 9 Feb 2026 | Justice Video Services | Ministry of Justice | Vodafone Ltd | £121.8m |
| 23 Jun 2026 | Provision of an ESN Wide Area Network (ESN WAN) | Home Office | Vodafone Ltd | £65.0m |
| 1 Apr 2025 | R0 Hosting Contract | Home Office | Vodafone Limited | £9.7m |