ServiceNow Support (IT Service Management Tool Support)
POLICE DIGITAL SERVICE · awarded 27 March 2026
£535k
Award value
£534,750
1
Supplier
Recorded as a large business
31 Mar 2029
Runs until
from 1 Apr 2026
Who
| Buyer | POLICE DIGITAL SERVICE LONDON |
|---|---|
| Supplier |
Softcat PLC |
| Category | services |
| Classification | Software support services CPV 72261000 |
| Notice published | 10 April 2026 |
What it is for
PDS has a requirement for ServiceNow Managed Services to manage the administration, support of ServiceNow Platform. The scope of service includes Application Maintenance activities such as resolving the issues reported on ServiceNow, fulfilling the service requests, carrying routine maintenance tasks such as health checks etc.
Read the original award notice on Contracts Finder →
Other contracts from this buyer
139 awards on file, worth £42.9m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 16 Jul 2025 | Asset Recovery IT | POLICE DIGITAL SERVICE | NEC Software Solutions UK Limited | £14.4m |
| 1 Dec 2025 | DFC XChange ITSM | POLICE DIGITAL SERVICE | CACI Ltd | £7.1m |
| 23 Mar 2026 | Cloud Contact and EA IT Strategy Delivery | POLICE DIGITAL SERVICE | Baringa Partners LLP | £3.0m |
| 11 Dec 2024 | Microsoft Software | POLICE DIGITAL SERVICE | Phoenix Software Ltd | £2.3m |
| 18 Aug 2025 | Tripartite Portfolio Management Function | POLICE DIGITAL SERVICE | Principle One Ltd | £1.6m |
Everything POLICE DIGITAL SERVICE has awarded →
Other contracts won by this supplier
1084 awards on file, worth £7.2bn.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 7 Nov 2025 | Digital Workplace Solutions 2 | N H S Shared Business Services | Amicus ITS Ltd +43 | £2.5bn |
| 1 Apr 2025 | Tech Devices - LINK4 | Leeds and York Partnership NHS Foundation… | Sync (A Trading Name of GBM Digital… +26 | £1.5bn |
| 5 Mar 2025 | YPO - 001229 Network Connectivity and Telecommunication Solutions II | YPO | 4net Technologies Ltd +39 | £750.0m |
| 21 Mar 2025 | Cloud Service Delivery Partner (CSDP)England | NHS England | SOFTCAT PLC | £440.0m |
| 21 Mar 2025 | Cloud Service Delivery Partner (CSDP)England | NHS England | SOFTCAT PLC | £440.0m |