Lifeline - Alarm Receiving Centre (ARC)

SOMERSET COUNCIL · awarded 1 April 2026

£312k Award value £312,296
1 Supplier Recorded as a small or medium-sized business
31 Mar 2031 Runs until from 1 Apr 2026

Who

BuyerSOMERSET COUNCIL Taunton
Supplier Appello Smart Living Solutions Ltd
Categorygoods
ClassificationEmergency and security equipment CPV 35100000
Notice published1 April 2026

What it is for

Somerset Lifeline is seeking to procure a new Alarm Receiving Centre (ARC) system to enhance the monitoring and support services provided to our community. The existing contract for our current system, which monitors community alarms and telecare sensors for over 13,000 customers, is set to expire on 31st March 2026. This procurement is essential to ensure the continuity and improvement of our services, which include 24/7 monitoring, emergency response, and support for vulnerable individuals across Somerset

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15 awards on file, worth £28.1m.

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