2025-049 Case Management System
Ofgem · awarded 2 February 2026
Who
| Buyer | Ofgem London |
|---|---|
| Supplier |
Fivium Ltd |
| Category | services |
| Classification | Computer platforms CPV 30211300 |
| Notice published | 25 February 2026 |
What it is for
Ofgem requires a robust case management system to support its statutory obligations for handling information rights requests such as Freedom of Information (FOI), Environmental Information Regulations (EIR), Subject Access Request (SAR)), parliamentary correspondence, complaints, and statutory reviews. The system will be used by Ofgem to manage freedom of information, environmental information requests, subject access requests, internal reviews, parliamentary correspondence, complaints and statutory reviews, supporting up to 3,500 cases annually with scalability options.
Read the original award notice on Contracts Finder →
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Everything Ofgem has awarded →
Other contracts won by this supplier
26 awards on file, worth £7.2m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 25 Jan 2024 | Continuance of an existing service (eCase) | H M REVENUE & CUSTOMS | Fivium Ltd | £1.9m |
| 13 Mar 2025 | Defra Group eCase - Correspondence, FOI, EIR, SAR and Complaints Case Management | Department for Environment, Food & Rural… | Fivium LTD | £1.5m |
| 11 Nov 2024 | EA Correspondence Case Management System | Environment Agency | Fivium LTD | £713k |
| 20 Feb 2026 | FOI/SARS Case Management System 2026-2030 | HAMPSHIRE COUNTY COUNCIL | FIVIUM LTD | £312k |
| 26 Jul 2024 | Case Management Software | Home Office | FIVIUM LTD | £267k |