Generative AI for customer contact - Live Trials
DEFRA · awarded 23 January 2026
£405k
Award value
£405,400
1
Supplier
Size not recorded
12 Jun 2026
Runs until
from 26 Jan 2026
Who
| Buyer | DEFRA London |
|---|---|
| Supplier |
Methods Business and Digital Technology Ltd. |
| Category | services |
| Classification | General management consultancy services CPV 79411000 |
| Notice published | 23 January 2026 |
What it is for
Building on the foundation phase, this project will introduce Generative AI agents to support two services through alpha and beta testing. It will assess their effectiveness of Generative AI against these use cases and build evidence to support future investment
Read the original award notice on Contracts Finder →
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