FCMC Delivery Resources

The Insolvency Service · awarded 21 November 2025

£300k Award value £300,000
1 Supplier Recorded as a small or medium-sized business
31 Mar 2026 Runs until from 1 Jan 2026

Who

BuyerThe Insolvency Service LONDON
Supplier SmartSourcing
Categoryservices
ClassificationRecruitment services CPV 79600000
Notice published2 December 2025

What it is for

The Future Case Management Capability (FCMC) project is replacing ageing case management systems with a modern, flexible case management platform; Microsoft Dynamics 365 Customer Engagement. The Supplier will act as a Contingent Labour delivery partner to provide resources to implement the new case management system in Dynamics 365 for ORS, EAS and CST, including integrations with other software and services, and data migration from the legacy solutions to the new platform.

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25 awards on file, worth £5.0m.

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