Technology Enable Care Services

SANDWELL METROPOLITAN BOROUGH COUNCIL · awarded 31 July 2025 · delivered in West Midlands

£35k Award value £34,672
1 Supplier Recorded as a large business
31 Jul 2028 Runs until from 1 Aug 2025

Who

BuyerSANDWELL METROPOLITAN BOROUGH COUNCIL OLDBURY
Supplier Tunstall Healthcare (UK) Limited
Categoryservices
ClassificationRepair and maintenance services of medical equipment CPV 50421000
Notice published13 November 2025

What it is for

Call-off from the Technology Enabled Lives (TEL) Framework under Lot 3.2 Analogue - maintenance of legacy analogue telecare products. To enable the ongoing maintenance of all hardwired community alarms at 3 different locations within Sandwell. The maintenance plan will include: - • Remedial maintenance service to maintain the Equipment in a satisfactory operating condition including the replacement of unserviceable parts or components • Quarterly maintenance visits to test the correct operation of the Equipment in accordance with BS5839 Part 1 Standard. • Service response will be within four hours of receipt of a service call during Normal Working Hours and for critical system failures outside of those hours. Normal Working Hours are considered 9am to 5:30pm, Monday to Friday.

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87 awards on file, worth £831.7m.

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