PS25205 - Acas27410 - Evaluation of Acas Individual Conciliation Service

UK SBS · awarded 13 October 2025

Who

Buyer	UK SBS Swindon
Supplier	NATIONAL CENTRE FOR SOCIAL RESEARCH
Category	services
Classification	Research and development services and related consultancy services CPV 73000000
Notice published	4 November 2025

What it is for

***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION ***** This procurement is being concluded following a mini competition under the CCS RM6126 Research & Insights DPS Brief Description of Requirement - Acas has a statutory duty to promote resolution of Employment Tribunal (ET) claims to avoid full tribunal hearings. Acas calls this service Individual Conciliation (IC) to distinguish it from our service for collective disputes. In April 2014 the Early Conciliation (EC) launched under a new requirement to Section 18 of the Employment Tribunals Act 1996. This requires prospective claimants "to contact Acas before instituting proceedings" in response to which Acas must "endeavour to promote a settlement between the persons who would be parties to the proceeding". In most cases, before lodging a claim with the Tribunal, the claimant must first 'notify' Acas, who will try to help both parties resolve the dispute via EC. If EC fails to achieve a resolution and the claimant proceeds to lodge a claim with the Employment Tribunal, post-ET1 conciliation is still offered.

Read the original award notice on Contracts Finder →

Other contracts from this buyer

48 awards on file, worth £32.5m.

Everything UK SBS has awarded →

Other contracts won by this supplier

25 awards on file, worth £36.2m.

Everything NATIONAL CENTRE FOR SOCIAL RESEARCH has won →