C385927 IT Service Management Tooling

NHS Business Services Authority · awarded 25 August 2025

£2.1m Award value £2,100,000
1 Supplier Recorded as a large business
31 Mar 2029 Runs until from 1 Apr 2025

Who

BuyerNHS Business Services Authority Newcastle upon Tyne
Supplier Softcat Plc
ClassificationSoftware package and information systems CPV 48000000
Notice published22 September 2025

What it is for

The main purpose of this contract is to replace and implement an IT service management, asset discovery and license management solution, by February 2026 when the extended contracts will expire (Contract expiry is the main driver for change). This will provide the NHSBSA with an opportunity to implement an integrated solution that will support the mitigation of risks around license and asset management as well as exploiting workflow and automation functionality in line with the IT Service Management strategy and our transformation objectives in this space.

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