MT11 Front Door Review
Stockton-on-tees Borough Council · awarded 4 July 2025 · delivered in North East
£289k
Award value
£289,277
1
Supplier
Recorded as a small or medium-sized business
30 Jun 2026
Runs until
from 1 Jul 2025
Who
| Buyer | Stockton-on-tees Borough Council Thornaby |
|---|---|
| Supplier |
Channel 3 Consulting |
| Category | services |
| Classification | Information systems or technology strategic review and planning services CPV 72222000 |
| Notice published | 17 September 2025 |
What it is for
Opportunities have been identified to improve ways of working, this contract will: • Implement digital solutions at the front door of the Council (Customer Contact Centre and First Contact) • Support the redesign and implementation of new pathways and processes for the front door to reduce administration and delays • Deploy enabling "assistive technology" across Adult Social Care as an "opt out" model of support to enable more accurate assessment of needs and support for the person
Read the original award notice on Contracts Finder →
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Everything Stockton-on-tees Borough Council has awarded →
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| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 26 Jan 2024 | Consultancy and Advisory Services for Health | N H S Shared Business Services | Drees & Sommer UK Limited +162 | £500.0m |
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| 31 Dec 2024 | EPIC Digital Transformation Programme Contract | Rochdale Metropolitan Borough Council | CHANNEL 3 CONSULTING LTD | £970k |
| 7 Oct 2024 | Data Harmonisation and System Interoperability Phase 5England | Health Innovation North East and North Cumbria | Channel 3 Consulting Ltd | £492k |