DDaT24517 Acas Helpline replacement
UK SHARED BUSINESS SERVICES LIMITED · awarded 11 August 2025
£2.7m
Award value
£2,746,552
1
Supplier
Recorded as a large business
2 Mar 2029
Runs until
from 8 Aug 2025
Who
| Buyer | UK SHARED BUSINESS SERVICES LIMITED SWINDON |
|---|---|
| Supplier |
Vodafone Limited |
| Category | goods |
| Classification | Network system CPV 32427000 |
| Notice published | 2 October 2025 |
What it is for
***Please note this is an award notice, not a call for competition*** Advisory, Conciliation and Arbitration Service had a requirement for the provision of contact centre system. This call-off contract has been sourced via a further competition under the CCS framework Network Service 3 RM6116. ***CCN001 is to include additional features as per the Call-Off Contract***
Read the original award notice on Contracts Finder →
Other contracts from this buyer
1927 awards on file, worth £567.5m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 14 Aug 2025 | GSS24709 UKRI - Contingent Labour | UK SHARED BUSINESS SERVICES LIMITED | Alexander Mann Solutions (AMS) | £149.5m |
| 22 Feb 2023 | GSS23128 - UKRI Travel Management Services | UK SHARED BUSINESS SERVICES LIMITED | CLARITY TRAVEL LIMITED | £30.0m |
| 16 Dec 2025 | Subscription for Office Productivity Application | UK SHARED BUSINESS SERVICES LIMITED | Bytes Software Services Ltd | £16.5m |
| 3 Jul 2023 | UK SBS - DDaT23179 - Simpler and Better Funding (SBF) DOS | UK SHARED BUSINESS SERVICES LIMITED | Networthnet Limited T/A Worth Internet… | £10.5m |
| 14 Feb 2025 | PS24245 - Legal and Support Services to the Groceries Code Adjudicator | UK SHARED BUSINESS SERVICES LIMITED | Mills & Reeve LLp +1 | £8.0m |
Everything UK SHARED BUSINESS SERVICES LIMITED has awarded →
Other contracts won by this supplier
112 awards on file, worth £3.0bn.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 13 Dec 2022 | Mobile Voice and Data Services | Crown Commercial Service | Abzorb Systems Ltd +9 | £2.5bn |
| 23 Sep 2025 | WAN Services | Ministry of Justice | Vodafone Limited | £163.0m |
| 9 Feb 2026 | Justice Video Services | Ministry of Justice | Vodafone Ltd | £121.8m |
| 23 Jun 2026 | Provision of an ESN Wide Area Network (ESN WAN) | Home Office | Vodafone Ltd | £65.0m |
| 1 Apr 2025 | R0 Hosting Contract | Home Office | Vodafone Limited | £9.7m |