Contract for the Provision of a Manual Triage with Partial Automation Online Consultation and Video Consultation Tool for NHS South West London ICB

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT · awarded 3 March 2025 · delivered in London

£91k Award value £90,612
1 Supplier Recorded as a small or medium-sized business
31 Mar 2027 Runs until from 1 Apr 2025

Who

BuyerNHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT London
Supplier eConsult Health Ltd
Categoryservices
ClassificationMedical software package CPV 48180000
Notice published13 August 2025

What it is for

The NHS England National Commercial and Procurement Hub supported NHS South West London ICB to place a new contract for the Provision of a Manual Triage with Partial Automation Online Consultation and Video Consultation tool. NHS South West London ICB's requirement is for a Manual Triage with Partial Automation Online Consultation and Video Consultation tool. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 14 Framework (RM1557.14) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 14 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to eConsult Health Ltd. The contract is awarded for an initial period of 12 months with the option to extend for a further up to 12 months.

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