NHS Greater Manchester ICB Provision of Smart Messaging Services

N H S Shared Business Services · awarded 9 April 2024 · delivered in North West

£2.7m Award value £2,699,076
1 Supplier Recorded as a large business
5 Apr 2027 Runs until from 6 Apr 2025

Who

BuyerN H S Shared Business Services SALFORD
Supplier BRITISH TELECOMMUNICATIONS PLC
Categorygoods
ClassificationShort Message Service (SMS) services CPV 64212100
Notice published17 July 2025

What it is for

NHS Greater Manchester Integrated Care Board require a service for Smart Messaging, used widely by GP practices in conjunction with clinical and patient messaging systems to send messages to patients. This is a web-based tool that simultaneously supports the composition and execution of outbound and inbound SMS campaigns. Enterprises will be able to build contact databases, personalise messages, schedule campaigns and manage opt-in and out-out lists to ensure regulatory compliance.

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