Specialist Social Care Assessment AI Tool - Direct Award via G-Cloud 14

Durham County Council · awarded 23 June 2025 · delivered in North East

Who

Buyer	Durham County Council DURHAM
Supplier	Beam Up Ltd.
Category	services
Classification	Software package and information systems CPV 48000000
Notice published	30 June 2025

What it is for

Durham County Council require the use of a purpose made AI tool for social workers to be utilised within AHS & CYPS to automate documentation using natural language processing and machine learning. This specific tool will record audio, transcribe the audio and produce a specialist summary based on a template designed to support Durham County Council's requirements. The system will be user friendly and simple to use for Social Workers with a varying technical skills and comfort. The system is a fully secure web based system that will not need any specialist software and can be used by any of the Council's devices such as Smart Phone, Laptops, Tablet and Hybrid Machines. Therefore a direct award via the G-Cloud 14 framework has been chosen in order to retain compatibility with the current standard tool being used by Social Workers in England.

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