Civica On Demand Backlog Processing

Leicester City Council · awarded 26 June 2025 · delivered in England

£772k Award value £772,170
1 Supplier Recorded as a large business
31 Mar 2026 Runs until from 1 Jul 2025

Who

BuyerLeicester City Council Leicester
Supplier Civica UK Ltd
Categoryservices
ClassificationData-processing services CPV 72310000
Notice published2 July 2025

What it is for

To deliver the Council's Housing Benefits Change in Circumstance and Universal Credit caseload, with the volumes of 12,000 over this contractual period. Council Tax Processing - 1,700 work items per week. To assist with processing for LCC's Council Tax caseload, with the volumes of 68,000 items over the contractual period.

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377 awards on file, worth £375.1m.

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