BT Smart Messaging 25/26

Norfolk and Norwich University Hospitals NHS Foundation Trust · awarded 28 April 2025

£76k Award value £75,715
1 Supplier Recorded as a large business
20 Apr 2027 Runs until from 21 Apr 2025

Who

BuyerNorfolk and Norwich University Hospitals NHS Foundation Trust Norwich
Supplier BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY
Categoryservices
ClassificationEnhanced Messaging Service (EMS) services CPV 64212200
Notice published2 June 2025

What it is for

The Smart Messaging platform, complete with its suite of applications and APIs, is designed to help organisations fulfil their messaging requirements across multiple channels, such as SMS, voice, email and Rich Communications Services, "RCS". It is a web-based tool that simultaneously supports the composition and management of outbound and inbound campaigns. Organisations will be able to build contact databases, personalise messages, schedule campaigns and manage opt-in and opt-out lists to ensure regulatory compliance. The platform also provides a comprehensive set of APIs to enable development, migration and automation of existing and new services, enabled across multiple channels.

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