Beam POC for Kingston Council

The Royal Borough of Kingston upon Thames · awarded 11 June 2024 · delivered in England

Who

Buyer	The Royal Borough of Kingston upon Thames Kingston upon Thames
Supplier	Beam Up
Category	services
Classification	Software package utilities CPV 48700000
Notice published	4 June 2025

What it is for

With a consistent rise in the need for adult social care services challenging the viability of current care models, this trend is reflected in the NHS's Adult Social Care dashboard, which reports an annual growth in new cases of 2-5% since 2017. Particularly in Kingston, there's been an alarming increase of about 14%. Traditional practices involve social workers documenting care visits manually, a process that significantly delays report finalisation, taking anywhere from a day to over a week. This initiative aims to tackle these issues by reducing administrative burdens, thus allowing social workers to dedicate more time to care provision.\r The project introduces automated processes for transcribing and summarising care visit notes, targeting significant enhancements in the efficiency and effectiveness of adult social care services in Kingston

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