Managed Support Service for Microsoft D365 Finance & Operations System

Care Quality Commission · awarded 17 July 2024 · delivered in England

Who

Buyer	Care Quality Commission Newcastle upon Tyne
Supplier	Tisski Ltd
Category	services
Classification	System and support services CPV 72250000
Notice published	25 July 2024

What it is for

This is a Contract Award Notice. The Care Quality Commission (CQC) require the services of an Support Partner to provide a Managed Support Service for its Microsoft D365 Finance & Operations-based Finance System. The provision of support will include 2nd Line Support & Maintenance Services during CQC's standard working hours and will include System Evergreening activities and support / resolution of system user service requests and incidents. This procurement was undertaken through the CCS G Cloud 13 Framework Agreement (RM1557.13), Lot 3 Cloud Support, following the Direct Award process. The Contract is awarded for a total period of 12 months. Total Awarded Value is maximum of all charges including any optional contract extensions. Contract Reference: CQC RCCO 120

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