Contact Centre Solution
Isle of Wight Council · awarded 28 April 2025 · delivered in South East
£308k
Award value
£307,810
1
Supplier
Recorded as a small or medium-sized business
29 Sep 2028
Runs until
from 19 May 2025
Who
| Buyer | Isle of Wight Council Newport |
|---|---|
| Supplier |
Cinos Limited |
| Category | goods |
| Classification | Software package and information systems CPV 48000000 |
| Notice published | 28 April 2025 |
What it is for
Cloud based omni channel Contact Centre solution which will integrate in Microsoft Team for the main corporate telephony system. This is the identified solution to replace the current Avaya telephony system. This will also include professional services, licenses and ongoing support and maintenance. \r
Read the original award notice on Contracts Finder →
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130 awards on file, worth £35.6m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 1 Feb 2025 | Insurances for Isle of Wight CouncilSouth East | Isle of Wight Council | TRAVELERS INSURANCE COMPANY LIMITED +2 | £6.0m |
| 13 May 2026 | Microsoft Enterprise ContractsSouth East | Isle of Wight Council | Phoenix Software Ltd | £2.1m |
| 11 Jul 2024 | Sandown Town Hall RefurbishmentSouth East | Isle of Wight Council | MCM Construction Ltd | £2.0m |
| 30 May 2023 | ICT - Microsoft Licences (Microsoft Enterprise Agreement) via CCS Microsoft Aggregation…South East | Isle of Wight Council | Phoenix Software Ltd | £1.7m |
| 30 May 2023 | ICT - Microsoft Licences (Microsoft Enterprise Agreement) via CCS Microsoft Aggregation…South East | Isle of Wight Council | Phoenix Software Ltd | £1.7m |
Everything Isle of Wight Council has awarded →
Other contracts won by this supplier
26 awards on file, worth £492.5m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 1 Oct 2024 | Audio Visual: System Design/Consultancy, Supplies, Installation and Maintenance | NEUPC Ltd | AURA FUTURES LIMITED +16 | £450.0m |
| 10 Mar 2025 | Provision of Audio Visual Technical Consulting and CommissioningNorth East | Crown Commercial Service | CINOS LIMITED | £37.1m |
| 6 Jul 2026 | Provision of AV Solution Across ONS Sites | Office for National Statistics | CINOS LIMITED | £1.8m |
| 7 Oct 2025 | UKHO Meeting Room Tech Refresh | UK HYDROGRAPHIC OFFICE | Cinos Limited | £750k |
| 30 May 2024 | Unified Communication Telephony SolutionEngland | Blackburn with Darwen | Cinos Limited | £500k |