Contact Centre Transformation to a Hosted Solution (CCaaS)
Peterborough City Council · awarded 29 January 2025 · delivered in England
£63k
Award value
£63,000
1
Supplier
Recorded as a large business
31 Mar 2025
Runs until
from 31 Jan 2025
Who
| Buyer | Peterborough City Council Peterborough |
|---|---|
| Supplier |
PricewaterhouseCoopers (LLP) PwC |
| Category | services |
| Classification | Telecommunication consultancy services CPV 71316000 |
| Notice published | 13 March 2025 |
What it is for
Consultancy for the transformation of the contact centre to a hosted solution
Read the original award notice on Contracts Finder →
Other contracts from this buyer
199 awards on file, worth £388.9m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 30 Jun 2026 | Call-odd from CCC Home to school transport DPS - June 23 to June 26East of England | Peterborough City Council | Nationwide Coaches | £300.0m |
| 9 Jul 2024 | Supported Accommodation Pseudo-Dynamic Purchasing System - Reopening Version 1England | Peterborough City Council | Mega Choice Support Ltd +8 | £16.8m |
| 8 Jul 2024 | Childrens Home and Community Support PDPS - Reopening Version 1England | Peterborough City Council | Angel Care Staffing Ltd +15 | £10.0m |
| 19 Nov 2023 | Children and Young Peoples Home and Community Support Pseudo Dynamic Purchasing System…England | Peterborough City Council | Bees Care Ltd +10 | £10.0m |
| 18 Dec 2024 | Services Agreement for the Provision of Extra Care Support Services at St Edmunds Court…England | Peterborough City Council | Atlas Care Services Ltd | £5.2m |
Everything Peterborough City Council has awarded →
Other contracts won by this supplier
8 awards on file, worth £4.2m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 9 Dec 2024 | Main Works Construction contracts (MWCC) Commercial Reset | HS2 | PricewaterhouseCoopers LLP (PwC) | £2.1m |
| 13 May 2025 | Future Sheffield Transformation Programme SoW 2025-001Yorkshire and the Humber | Sheffield City Council | PricewaterhouseCoopers LLP (PwC) | £1.4m |
| 26 Oct 2025 | Contact Centre Transformation to a Hosted Solution | Tameside Metropolitan Borough Council | PricewaterhouseCoopers (LLP) PwC | £240k |
| 11 Feb 2026 | Primrose Grant Funding Agreement & Supplementary Work | Department for Business and Trade | PriceWaterhouseCoopers LLP (PWC) | £200k |
| 31 Mar 2026 | HMT Assurance Framework - NWF | HM TREASURY | PRICEWATERHOUSECOOPERS LLP (PWC) | £99k |