SBS22-208 NECS Support & Development Dynamics CRM
N H S Shared Business Services · awarded 20 February 2023 · delivered in North East
Who
| Buyer | N H S Shared Business Services SALFORD |
|---|---|
| Supplier |
Telefonica Uk Limited |
| Category | services |
| Classification | Document management system CPV 48311100 |
| Notice published | 18 March 2025 |
What it is for
NECS hosts the Cervical Screening Administration Service (CSAS) providing a call/recall service for cervical cancer screening. The service manages approximately 350 'cases' each day, received via whitemail, phone calls, emails and web forms, for management and resolution in a timely manner and to a high standard. A Dynamics 365 platform is the existing solution that was developed for the service to manage the workload, and there are no plans to change this under the current SLA with NHS England. Requirements is for Managed IT Service
Read the original award notice on Contracts Finder →
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Everything N H S Shared Business Services has awarded →
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|---|---|---|---|---|
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