Network resilience: Consumers' Experiences of Network Outages Impacting Communications Services

OFCOM · awarded 4 December 2024 · delivered in London

£70k Award value £70,320
1 Supplier Recorded as a large business
31 Mar 2025 Runs until from 4 Dec 2024

Who

BuyerOFCOM London
Supplier Savanta
Categoryservices
ClassificationResearch services CPV 73110000
Notice published17 December 2024

What it is for

This awarded contract is for the provision of research services that would explore the experiences and concerns of UK consumers, citizens, and micro businesses experiencing network outages, and their needs going forward. Highlighting a number of types of network outage and look at the impacts of that outage, any preventative action that could have been taken.

Read the original award notice on Contracts Finder →

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