Out of Hours Call Handling Service
Orbit Group Limited · awarded 17 October 2024 · delivered in England
Who
| Buyer | Orbit Group Limited Coventry |
|---|---|
| Supplier |
Fortem Solutions Limited |
| Category | services |
| Classification | Office-support services CPV 79500000 |
| Notice published | 6 December 2024 |
What it is for
Orbit is seeking to appoint a business partner to effectively and reliably deliver an Out of Hours Call Centre Handling Service Provision.\r \r This is for the handling of calls outside of Orbits own customer call centre operating hours in regard to the portfolio of properties it owns and manages and shall typically relate to the reporting of repairs, the triaging of such and associated raising of works orders with Orbits appointed repairs contractor's. The services to be provided under the contract shall be in all respects of the quality or type as detailed in the Specification, Contract, Schedules and Appendices.
Read the original award notice on Contracts Finder →
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Everything Orbit Group Limited has awarded →
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7 awards on file, worth £6.8bn.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 20 Feb 2024 | EN:Procure - Framework for Installation, Servicing, Maintenance and Repair Works (GEN4)England | EN Procure Ltd | A. CONNOLLY LIMITED +99 | £3.2bn |
| 30 Apr 2026 | Maintain Framework | Echelon Consultancy | Arc Group London Ltd +20 | £1.4bn |
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| 15 Oct 2024 | Framework Agreement for Installation and Repair (North East, Yorkshire and Humberside) | PROCURE PLUS HOLDINGS LIMITED | A Connolly Ltd +44 | £866.0m |
| 29 Apr 2025 | Investment Works FrameworkNorth East | PROSPER | Alfred Bagnall and Sons (North) Limited +25 | £250.0m |