Customer Satisfaction Survey 24/25
The Insolvency Service · awarded 3 December 2024
£150k
Award value
£149,880
1
Supplier
Recorded as a small or medium-sized business
3 Dec 2025
Runs until
from 4 Dec 2024
Who
| Buyer | The Insolvency Service Birmingham |
|---|---|
| Supplier |
IFF Research Limited |
| Category | services |
| Classification | Customer satisfaction survey CPV 79342311 |
| Notice published | 3 December 2024 |
What it is for
The provision of a research organisation that will provide the Agency with research services to evaluate customer views on the performance of the Insolvency Service across a range of services and measures.
Read the original award notice on Contracts Finder →
Other contracts from this buyer
110 awards on file, worth £137.7m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 7 Jul 2025 | Public Sector Resourcing (Workforce Solutions) | The Insolvency Service | Alexander Mann Solutions Ltd | £45.5m |
| 1 Jul 2024 | Microsoft Software, Services and Support ResellerEngland | The Insolvency Service | Phoenix Software limited | £10.7m |
| 25 Jul 2024 | Procurement Cards | The Insolvency Service | NATIONAL WESTMINSTER BANK PLC | £9.6m |
| 11 Mar 2026 | SIAM2 (Service Integration and Management) and Associated Services | The Insolvency Service | Little Fish (UK) Limited | £8.3m |
| 17 Jan 2026 | Redundancy Payments Service Calculations and Service Development Project | The Insolvency Service | Hitachi Solutions Europe Limited… | £7.6m |
Everything The Insolvency Service has awarded →
Other contracts won by this supplier
71 awards on file, worth £39.2m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 11 Jun 2026 | Employer Skills Survey 2026/2028 (con_31795) | Department for Education | IFF Research | £10.4m |
| 16 Jan 2026 | Transformation and Service Modernisation Programme Research Call Off | IFF Research | IFF Research Ltd. | £3.2m |
| 9 Jan 2026 | Transformation and Service Modernisation Programme Research Call Off | IFF Research | IFF Research Ltd. | £3.2m |
| 28 Nov 2025 | Transformation and Service Modernisation Programme Research Call Off | IFF Research | IFF Research Ltd. | £3.2m |
| 11 Dec 2024 | Provision of the Annual Survey of Goods and Services | Office for National Statistics | IFF Research | £2.8m |