IT Service Management Tool
Bournemouth Christchurch and Poole Council · awarded 14 November 2024 · delivered in South West
Who
| Buyer | Bournemouth Christchurch and Poole Council Bournemouth |
|---|---|
| Supplier |
Softcat plc |
| Category | services |
| Classification | Software package and information systems CPV 48000000 |
| Notice published | 14 November 2024 |
What it is for
A new IT Service Management Tool to replace the existing system. The new service management tool will have upgraded features, compatibility, integration and functionality. The scope of the contract is for a supplier cloud-hosted (SaaS) ITSM Solution with an asset management module to optimize IT service delivery. This contract may later be developed into an enterprise management solution to encompass other departments within the Council. Additional information: This contract was awarded following a Further Competition completed through the HealthTrust Europe ICT Solutions 2023 - Digital Technology Framework.
Read the original award notice on Contracts Finder →
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Everything Bournemouth Christchurch and Poole Council has awarded →
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1084 awards on file, worth £7.2bn.
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|---|---|---|---|---|
| 7 Nov 2025 | Digital Workplace Solutions 2 | N H S Shared Business Services | Amicus ITS Ltd +43 | £2.5bn |
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| 21 Mar 2025 | Cloud Service Delivery Partner (CSDP)England | NHS England | SOFTCAT PLC | £440.0m |
| 21 Mar 2025 | Cloud Service Delivery Partner (CSDP)England | NHS England | SOFTCAT PLC | £440.0m |