Procurement of General Practices Appointment Booking Services for Practices in Norfolk & Waveney ICB
NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT · awarded 1 July 2024 · delivered in East of England
Who
| Buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT Norwich |
|---|---|
| Supplier |
Accurx Limited |
| Category | services |
| Classification | Scheduling software package CPV 48332000 |
| Notice published | 7 October 2024 |
What it is for
The NHS England National Commercial and Procurement Hub supported NHS Norfolk and Waveney ICB to place a new contract for the provision of a General Practice Appointment Booking solution to replace the national contract for appointment booking supplied by Accurx Limited which expired on 30th June 2024. NHS Norfolk and Waveney ICB's requirement is for an appointment booking solution that enables booking of appointments by patients into GP clinics, long term condition clinics and vaccination clinics with integration with GP clinical systems. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 13 Framework (RM1557.13) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 13 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to Accurx Limted. The contract is awarded for an initial period of 9 months with the option to extend for a further 6 months.
Read the original award notice on Contracts Finder →
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Everything NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT… has awarded →
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| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 31 Dec 2025 | Contract for the provision of Ambient Voice TechnologiesNorth West | One LSC Procurement | accuRx | £10.0m |
| 25 Sep 2025 | Provision of an Online Consultation, SMS Messaging and Appointment Booking Solution for…London | NHS SOUTH, CENTRAL AND WEST COMMISSIONING… | Accurx Limited | £3.6m |
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| 17 Jul 2025 | Contract for the provision of Accurx Gold Bundle , Bronze Bundle and Appointment Booking…East of England | NHS SOUTH, CENTRAL AND WEST COMMISSIONING… | Accurx Limited | £2.0m |
| 9 Jan 2026 | The Provision of an Ambient AI Voice Technology Solution | Kettering General Hospital NHS Foundation… | AccuRx Limited | £1.9m |