Interim IT Operations Engineer

O F W A T · awarded 5 December 2023 · delivered in West Midlands

Who

Buyer	O F W A T BIRMINGHAM
Supplier	Morgan Hunt UK Limited
Category	services
Classification	Supply services of personnel including temporary staff CPV 79620000
Notice published	16 September 2024

What it is for

Awarded under ESPO Framework 3S-22 Strategic HR Services, Lot 1 - Executive and Managerial Interim Recruitment, Sub-Lot 1f - IT, Digital, Media & Marketing. We're on the hunt for an experienced IT Support Specialist. The ideal candidate will be well-versed in supporting medium-sized organizations, bringing in-depth expertise across a range of platforms and tools, from Microsoft Endpoint Manager (InTune) to Office 365 administration. This role will be key in supporting the organisation through a period of transition to an outsourced provider as well as key to the growth of the organisation. Key Deliverables / Responsibilities: IT Support - Provide top-tier IT support tailored to the needs of medium-sized organizations. - Troubleshoot and resolve IT issues promptly, ensuring minimal disruption to operations. Microsoft Endpoint Manager (InTune) - Deliver support and administration for Microsoft Endpoint Manager (InTune). - Manage device configurations, updates, and security policies through InTune. Desktop Support - Offer dedicated support for desktop systems, handling software and hardware issues. Microsoft/Office 365 Administration and Support - Administer, manage, and support Office 365 applications and users. - Address any access, email, or application-related issues within the Microsoft/Office 365 suite. SharePoint Support - Assist with SharePoint administration, permissions, and troubleshooting. - Ensure optimal performance and user experience within SharePoint. Device Support - Provide support for a variety of devices including laptops and mobile devices, ensuring they are secure, updated, and optimised for performance. - Handling Starters, Movers and Leavers - setting up devices and running through inductions as required. IT Security - Uphold IT security best…

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